de Novo Solutions, a multi-award winning Welsh technology company specialising in delivering personalised, data-driven digital experiences across Finance, Procurement, HR, and Payroll functions, using Oracle Cloud and ServiceNow is pleased to announce the launch of its Artificial Intelligence driven Next Generation Shared Services business operation.
Maximising the full use of Artificial Intelligence and the rich functionality of both Oracle and ServiceNow platforms, the opportunity affords de Novo to combine the running of key back-office services on the latest Cloud technology, allowing organisations a fast path to digital transformation through outsourcing.
The first service – Payroll Outsourcing for the UK Education Sector will be ready for launch in Spring 2026. This is specifically designed for the needs of Multi-Academy Trusts (MATs) using de Novo’s industry cloud solution – Odyssea
– and aims to deliver significant cost savings, exponentially improving the employee experience by digital empowerment, allowing monies to be redirected into the front-line delivery of educational services.
Managing payroll within MATs presents significant challenges, from dealing with a range of employee contracts, navigating evolving regulations, multiple payroll rules, as well as the complexity around teacher’s pension schemes. The new service removes the need for in-house payroll management, software, and infrastructure and its design will be fundamentally driven by advances in Artificial Intelligence to reduce Shared Services operations. Thus, delivering an interactive pro-active employee driven experience, whilst ensuring the critical “human-element” can focus upon providing a first-class customer experience.
The new operation will be run from Langstone, Newport, South Wales with de Novo recruiting locally, thereby also contributing directly to the Welsh economy and the local community. The creation of the new business will also be supported by expansion of the company’s overseas operations in terms of headcount in Chennai, India.
Over time de Novo has further aspirations to expand the operation and provide a wider range of services both to the Central Government departments and arms-length bodies which are outside the scope of the wider UK Gov Shared Services strategy, as well as to Local Government, offering an alternative path for digital transformation.
Tim Warner, Chairman, de Novo Solutions “de Novo continues to evolve, and the move into Shared Services and Business Process Outsourcing is a natural step for our company. Gone are the days where BPO requires a large contact-centre with all the cost that comes with such an enterprise; by using the latest advances in Cloud technology like Artificial Intelligence, and having the advantage over the competition in that we have no legacy technical debt and are totally self-sufficient in delivering Oracle and ServiceNow with no need to use 3rd parties, it positions us as a real viable alternative. Coupled with being able to move quickly, and the ability to leverage the company’s infrastructure including our Indian operations there is no better time to expand and enter this market”.
Mark Sweeny, Founder and Chief Executive of de Novo Solutions, commented: “Without doubt this is the largest entrepreneurial move that we have ever undertaken, but with over 20 years of experience in building and operating the systems that underpin such Shared Services operations, and having an in-depth knowledge of the UK Public Sector, Oracle Cloud and ServiceNow platforms and the advances in Artificial Intelligence, we can build and deliver something that takes others many years to achieve in a very short space of time. Being able to use our own intellectual property for sector industry cloud solutions for Education, Local Government and Central Government, and an operational infrastructure that we have built over the past 3 years allows us to control our cost base whilst maintaining superior customer service will really set us apart. We can now bring something that the Education sector desperately needs – a fast path for MATs to digital transformation, that will free up investment funds that can be redirected to front line delivery of educational services”.
de Novo’s Payroll Outsourcing Service will officially launch in Sprint 2026. MATs looking to simplify payroll management and reduce administrative strain are encouraged to contact de Novo Solutions at contactdenovo@de-novo-solutions.com for more information or to schedule a consultation.
About de Novo Solutions
Headquartered in Newport, South Wales, de Novo Solutions is at the forefront of digital innovation within today’s fast-moving experience economy. Since its launch in 2021, the company has introduced a range of pioneering solutions to the market, including its industry cloud solutions, ‘Odyssea’, its next generation managed services offering, ‘Value as a Service (VaaS)’ and its advanced software testing services, ‘Testing as a Service (TaaS)’, for Oracle Cloud and ServiceNow applications.
For more information about de Novo Solutions, please visit www.de-novo-solutions.com.
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