How Blockchain Can Fix the Broken Ticketing System: Insights from Buzzmint’s Charles Symons

In light of the recent Oasis reunion tour ticketing disaster, where dynamic pricing left fans feeling exploited and priced out, it is clear that the current ticketing system is broken. As thousands of fans faced skyrocketing prices within minutes, there was a backlash with hundreds of complaints filed. Having said that, there is a solution: Blockchain technology. 

In a recent LinkedIn articleCharles Symons, Co-founder of Buzzmint highlighted how blockchain could be the key to solving these ticketing issues. Blockchain offers a transparent, secure, and fair alternative to the existing ticketing model. Here is how it can revolutionise the industry.

  1. Transparency & Security: Every ticket transaction can be recorded on an immutable blockchain ledger, making counterfeit tickets a thing of the past. Fans can trust that their tickets are genuine and traceable. 
  2. Fair Pricing with Smart Contracts: Blockchain enables smart contracts, which can enforce strict resale conditions. This could be a scenario where tickets are resold at face value, making it impossible for bots and scalpers to hoard tickets and ensuring fair access for all. 
  3. Tokenisation & Fan Engagement: By issuing tickets as digital tokens linked directly to a fan’s identity, we can eliminate bots and scalpers. These tokens can offer additional perks – like exclusive content, early access to future events or voting rights on setlists – creating a more engaged and loyal fan base

Charles also points out that adopting blockchain isn’t just about fixing the system, it is about putting power back in the hands of the fans. Moving to a Web3 ticketing system would ensure that live events remain accessible, transparent, and fair, while also enhancing the overall fan experience. 

Blockchain isn’t just a buzzword; it’s the key to restoring trust in live events. Charles Symons is also available to discuss how blockchain can transform the ticketing industry and ensure that no fan is ever priced out of their passion again. By embracing a more transparent, secure, and fair system, the music industry could restore trust and ensure that live events remain accessible to all.

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