18.01.2022
Join us for our next knowledge sharing webinar to explore how data can be used to make decisions within service design.
Our Digital Service Standards states:
We should constantly measure how well services are performing for users. Teams should use performance data to find and prioritise improvements. Where possible, that data should be automated and real-time, to make it as objective and easy to collect as it can be.
This session will cover:
- How data can be used when making decisions to improve services
- Case studies where data has influenced service iteration
We have a great line up of speakers:
- John Morris, Welsh Government Data and Geography team will explore how we can use data better and smarter.
- Jeremy Griffith, Wales Covid vaccination programme will cover how they use data to make real-time decisions.
- Suzanne Draper, Data Cymru will cover the training and support they offer to those wanting to improve their data analysis skills.
Register:
Tuesday 25 January
11am – 12pm
https://us02web.zoom.us/webinar/register/7016418319225/WN_Y0p1YKn6Q1CWQwxeT0TR9Q
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