Spring Budget 2024
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Data Is the differentiator for Customer Experience
Customer data, while frequently abundant, is not always reliable. in their Winter 2016 Compendium on Customer Experience: Creating Value through transforming customer journeys. McKinsey & Co. point out that a staggering 25 percent of customers will defect after just one bad experience. Bad experiences can be fomented by bad data, bad products, and bad interactions.…
Life in Defra’s Security Academy: Hajra Zaman
As we continue our series of stories from colleagues who are employed on our talent programmes, we hear from Hajra Zaman who explains why she chose to join the Defra Security Academy.
How to Get Started with Arduino: A Comprehensive Guide
If you’ve never heard of Arduino before, or you might have, but you’re not sure what it represents, then we’re about to discuss it below. So what is it? Namely, it can be defined as an open-source platform that enables people to develop their own electronic projects. If you are naturally innovative and creative and […]
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Navigating the Metaverse: The Role and Impact of Avatars in Digital Branding
In the rapidly evolving digital landscape, brands are constantly seeking innovative ways to engage with users. One such avenue that has gained traction is the adoption of metaverse avatars – digital representations of individuals in virtual environments. These AvatarSDK not only provide users with a sense of identity but also offer a platform for brands […]
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Enhancing Membership Data Management
The Pretectum CMDM system, as a SaaS offering, ensures robust security and compliance while efficiently managing membership data, facilitating seamless processes such as renewal events, membership segmentation, and integration with other systems, ultimately empowering organizations to enhance member value and drive growth. Managing membership data efficiently and securely is paramount for organizations across many industries…
Spotlight on talent development: Meet Fast Streamer Warsome Hersi
First year Digital Data Technology and Cyber Fast Streamer Warsome Hersi tells us about his journey into the Civil Service Fast Stream and his first posting as a Product Manager within Defra Digital Data and Technology.
The Importance of Responsible IT Recycling: Environmental and Ethical Considerations
In an age dominated by technology, the rapid turnover of electronic devices has led to a surge in electronic waste (e-waste) accumulation. As consumers and businesses upgrade their computers, laptops, and mobile devices, the question of what to do with old electronics becomes increasingly pressing. In this article, we delve into the importance of responsible […]
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