Digital Transformation with Customer MDM

When Gartner talks about the four pillars for digital transformation – Leadership and Vision, Business Model Innovation, Outcome-Driven Metrics, and Collaboration and Storytelling – it really makes you think about how fundamental something like Customer MDM is to all of it. Take Leadership and Vision, for instance. You can’t have a real push for digital…

5 Customer Data Feasts

Five Customer Data Feasts. We all know that feeling of sitting down to a feast, but what if that feast was full of things you couldn’t actually use? Today, we’re going to explore five essential ‘ingredients’ for a truly valuable customer data strategy – think of them as the key elements of a delicious and…

Future work factors and the implications with customer MDM

Welcome to the future of working with Customer Master Data Management. Where smarter data means better business. Imagine having a complete, up-to-date view of every customer, all in one place. With modern MDM solutions, organizations are breaking down data barriers, and connecting information from everywhere, creating a single, unified customer profile. This not only unlocks…

8 Business Benefits of Customer MDM

Here are eight business benefits that you could be getting from adopting Customer MDM. Number one on the list is a single view of your customers through unified customer master data profiles. Number two is improvements to your customer master data quality for improved analytics, segmentation and general data use. Number three, is the ability…

Technology Leadership Council Meets with Secretary of State for Wales to Discuss Tech Growth in Wales

Technology Connected, the leading voice of Wales’ digital technology industry, hosted a high-level roundtable between its Technology Leadership Council and The Rt Hon Jo Stevens MP, Secretary of State for Wales, at Vantage Data Centers in Newport on 24 April 2025. Chaired by Avril Lewis MBE, Managing Director of Technology Connected, the discussion explored how…