On World Adoption Day, Emma-Claire Shaw reflects on her own experiences of adopting, five years ago, and looks forward to embarking on the adoption journey for a second time, very soon.
Linda Williams from the Animal and Plant Health Agency (APHA) explains how harnessing the benefits of robotics automation is making a real difference for her and her colleagues.
October is Cyber Security Awareness Month and Laurie Doyle explains why, with 2.1 million malicious cyber campaigns reported in 2022, it’s more important than ever to know how to protect yourself online.
In Recycle Week Jenny Rogal and Polly Howden explain how the work they are doing to develop a new Local Authority Payments tool will ensure the tool meets the needs of the end users – local authorities.
In Recycle Week, Jason Stockwell reflects on the user research process taking place under the Extended Producer Responsibility (EPR) scheme for packaging, which will see packaging producers paying the full cost of disposing of packaging waste, money which in turn will be granted to local authorities to cover recycling and disposal costs.
In the second post of this two-part blog, Defra content designers, Ruth Fryer and Sandeep Dhaliwal mention artefacts, approaches, analysis and how to finish discovery and prepare for alpha.
As National Fishing Month gets underway again, we hear from Jenny Yates, Service Owner in our ‘I Want to Fish’ team, about what our latest user research into digital fishing licences shows, and what future improvements anglers might see as a result.
Samantha Denham and Gregor Neeve give us a look behind the scenes at the work that went into building a digital solution to support a key plank of the Government’s housebuilding strategy.