Changes planned to the law on deprivation of liberty

What are Deprivation of Liberty Safeguards (DoLS)? The Supreme Court ruled in March 2014 that a deprivation of liberty happens when an individual who lacks capacity to make decisions about their treatment and care is subject to constant supervision, control, and is not free to leave. Examples of these are when a person is forced […]

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What should I do if I receive a complaint about my veterinary practice?

Often, when considering complaints against veterinary practices, we typically consider those complaints that deal with the ‘duty of care’ obligations to your clients and patients and the requirement to ‘exercise reasonable skill and care’. In such circumstances a crucial first step to defending such claims is to demonstrate and ensure that as veterinary professionals you […]

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Selling products in the EU? What you need to know

The UK is now classed as a ‘third country’ from the EU’s perspective. This means that UK product manufacturers and importers are no longer considered to be ‘economic operators’ established in the EU. As a result, any distributors operating in the EU must now take on specific obligations for the purposes of product legislation. Should […]

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Mercury rising : hi-vis equestrian trade mark subject of infringement case

Back in October last year Equisafety Ltd v Battle, Hayward and Bower, Ltd considered a number of issues surrounding claims of trade mark infringement, passing off and the defendant’s attempt to invalidate the claimant’s trade mark. The trademark in question was ‘Mercury’ and the goods this mark was applied to were high-visibility equestrian wear such […]

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Customer master data management data types

Depending on the nature of your business and the relationship that you have with your customers you may have several different types of customer master data that you choose to manage and maintain. There are other types of customer data that you may need to manage too, data types that you don’t necessarily always think of as master data but which may benefit from being stored and retrieved centrally as required.

Pretectum’s Customer Master Data management system (C-MDM) doesn’t prescribe what you should or should have as that basic data definition, it is entirely up to you. While we may offer some standard models (schemas) and your systems may have specific minimum requirements, those can be supported but the end decision is up to you.

Government introduces new legislation to tackle commercial rent arrears disputes

In October, we covered the recent case of London Trocadero (2015) LLP v Picturehouse Cinemas Ltd which concerned a dispute about commercial rent arrears incurred during periods of national lockdown. A link to that article can be found here. The UK government has now published its new rent arrears code and draft legislation to help […]

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