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Mercury rising : hi-vis equestrian trade mark subject of infringement case

Back in October last year Equisafety Ltd v Battle, Hayward and Bower, Ltd considered a number of issues surrounding claims of trade mark infringement, passing off and the defendant’s attempt to invalidate the claimant’s trade mark. The trademark in question was ‘Mercury’ and the goods this mark was applied to were high-visibility equestrian wear such […]

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January 19, 2022adminUncategorizedLaw

How do we become ‘user-centred’? – A case study

As part of our digital landscape review, we’ve been speaking to organisations right across Wales. In this blogpost, we’re sharing the experience of The National Library of Wales on their journey to become more ‘user-centred’.

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January 18, 2022adminUncategorizedDigital, GOV, Wales

Knowledge sharing series – Using data to make decisions

Join us for our next knowledge sharing webinar to explore how data can be used to make decisions within service design.

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January 18, 2022adminUncategorizedDigital, GOV, Wales

Skills and capability training contract awarded

Our mission is to build digital capability in public service organisations through a comprehensive training and support programme. This blogpost outlines our recent experience in selecting a supplier to help us achieve this.

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January 17, 2022adminUncategorizedDigital, GOV, Wales

Chief statistician’s update: understanding COVID-19 infection rates in Wales

Darllenwch y dudalen hon yn Gymraeg Last week, Wales, along with other UK nations, announced that if you have a positive lateral flow test result, you no longer need to take a follow-up PCR test. This type of policy change … Continue reading →

January 11, 2022adminUncategorizedGOV, Wales

Bringing our digital strategy to life

Natural Resources Wales (NRW) and the Centre for Digital Public Services (CDPS) are working in partnership on NRW’s first piece of user centred, agile service design.

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January 11, 2022adminUncategorizedDigital, GOV, Wales

Relationship Management

Sometimes, action needs to be taken to address an issue of conduct or the handling of a staff grievance. This can often be time consuming and challenging, but at Eagle HR, we’re on hand to guide you through the process. If you prefer, we can take the lead for you in meetings and when communicating […]

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January 7, 2022adminUncategorizedLaw

Strategies for success

Contracts of employment Anyone classed as an employee or worker has the right to a written statement containing the terms and conditions of their employment. This document, commonly referred to as a contact of employment, should be received by employees no later than their first working day. If an employee does not receive a copy […]

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January 7, 2022adminUncategorizedLaw

Looking to protect your intellectual property? Mohammed Toqeer offers top tips for tech businesses

Commercial lawyer Mohammed Toqeer offers his three top tips for tech businesses who want to protect their intellectual property

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January 7, 2022adminUncategorizedLaw

Prototype as a conversation starter

Our prototypes focus on the key areas which were raised as issues during the discovery phase. Areas of user interaction such as registering for an account through to applying for a grant.

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January 5, 2022adminUncategorizedDigital, GOV, Wales