Wales blessed with great Female Tech Talent
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The post Wales blessed with great Female Tech Talent appeared first on FinTech Wales.
Achieving happiness is my ‘happy place’
On International Day of Happiness, Interim Executive Assistant Imogen Moorhouse took a few moments to reflect on the things she does for a happy workday, including starting the day on a positive note.
Phone, video, visit? Themes emerge in GP access discovery
Technology is also encouraging more young women and middle-aged men to book appointments – but GPs in short supply.
The post Phone, video, visit? Themes emerge in GP access discovery appeared first on Centre for Digital Public Services.
Removing blockers in beta: next steps for Digital Landscape Review
The DLR is building on alpha findings to map a path towards truly inclusive digital services for Wales.
The post Removing blockers in beta: next steps for Digital Landscape Review appeared first on Centre for Digital Public Services.
How quality sleep can help maintain good mental health
On World Sleep Day, Capability Development Analyst Katey Melici shares her reflections on the difficulties she often experiences with sleeping, the negative impacts this can have, and how she mitigates these.
Create psychological safety… and four other Agile content lessons
The Welsh Government wants to plant 86 million trees in 9 years – and plain language guidance can help.
The post Create psychological safety… and four other Agile content lessons appeared first on Centre for Digital Public Services.
Why I chose a career as a junior developer in Defra
In the latest of our Blogs celebrating National Careers Week, junior developer Holly Adamson tells us how her fascination with languages and gaming led her to a career in Defra.
Consumer Loyalty and Customer Master Data
In a nutshell, a loyalty program is another marketing mix element. A part of any marketing strategy Loyalty Programs is designed to encourage customers to sustain their shopping or use the services of a business associated with the brand and program.
Loyalty programs cover most types of commerce, each having different features and rewards. Industry segments that have leveraged broad loyalty programs include financial credit, hospitality & travel, retail and entertainment.
Pretectum feels that one of the ways to mitigate some of the aspects of customer service and multi-channel interaction is through the convergence on a single-source-of-truth in relation to the customer master. If your sales, service, support and loyalty programs are all reading from the same song-sheet, a centralized customer master data hub, then the ability to service the same message consistently and coherently is greatly improved. This in turn leads to a greater likelihood of retention.
Extension of time applications or dealing with excessive costs – guidance on what courts will accept
A recent High Court judgment set some markers down for how judges in commercial litigation will approach repeated extension of time applications and how costs incurred will be assessed; the judgment makes clear that excesses in either area will be questioned at least. His Honour Judge Pelling QC provided some useful guidance in the case […]
The post Extension of time applications or dealing with excessive costs – guidance on what courts will accept first appeared on Harrison Clark Rickerbys.
Holiday pay for “self-employed” contractors?
When is “self-employed” not really “self-employed” – and why does it matter? The recent Court of Appeal decision Gary Smith -v- Pimlico Plumbers Limited will have a huge impact on businesses who wrongly classify workers as self-employed contractors. Mr Smith’s legal battle against Pimlico Plumbers (Pimlico) began in 2011 and the first hurdle was for […]
The post Holiday pay for “self-employed” contractors? first appeared on Harrison Clark Rickerbys.