Charities and mixed mode meetings – is your school ready?

As the pandemic continues to have an impact on charities, governors and trustees should ensure that they have checked how and if they can hold meetings, since they may no longer be able to rely on the emergency powers which were previously available to them. The crucial first step is to check your school’s structure. […]

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Dismissal for Covid-19 vaccination refusal found to be fair

Unsurprisingly, we have seen a deluge of decisions coming through from the employment tribunals relating to Covid-19 over recent months. One such decision, in the case of Allette v Scarsdale Grange Nursing Home Ltd, provides an indication of how tribunals will consider dismissals relating to an employee’s refusal to accept a Covid-19 vaccination. Background The […]

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Customer MDM

Data quality and consistency says Pretectum Customer MDM, should not be neglected, market research suggests that poor quality, data redundancy, and data inconsistency are what most businesses struggle with on a daily basis. Customer data is amongst the most common of the data that represent challenges to marketing, sales, service, support and billing, and collections functions. There has never been a better time to implement a more disciplined approach to customer data management than today!

Customer Master data management (“CMDM”) itself is the convergence of people process and technology to maintain a disciplined approach to the definition, creation, maintenance, and distribution of customer data. Customers can be consumers or businesses and when you consider consumer customers these encompass those that visit brick and mortar stores and locations as well as those that your business engages with via eCommerce or via phone, mail, or home visits.

Aspiration to achievement – Laura Bufton’s success in her home town

 Where did you grow up and where did you go to school? I was born in Hereford and that is where I have grown up. I went to Aylestone High School and Hereford College of Technology. What did you want to do when you left school, if not the law? I really had no idea what […]

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Data protection update – transfers and cookie policies

It has been a busy start to the year in the world of data protection. First, there were two noteworthy decisions by the European authorities on transfers of EEA personal data to the US, followed recently by the ICO presentation of its proposed International Data Transfer Addendum. So, where does this leave us? Duty to […]

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Rhiannon Lawson joins CDPS to oversee digital service standards

We’re delighted to welcome Rhiannon Lawson to CDPS as interim Head of Standards. Rhiannon will lead on the development of a service manual – which will bring the standards to life, show what good looks like and provide tools to make it easy for organisations to adopt them.  

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