Customer Recognition #customerdata #customerdetails

To succeed, businesses must prioritize recognizing and retaining existing customers, not just acquiring new ones. While the "Customer Recognition Ratio" isn’t a formal metric, the concept of understanding customers through their past interactions is crucial. Metrics like CRR, CLV, and RPR highlight how customer recognition drives profitability by reducing acquisition costs. Platforms like Pretectum CMDM…

How Technology is Changing Pastimes and Digital Hobbies in Rural Wales

Traditions run deep in the rolling hills and quiet valleys of rural Wales. Community events, local crafts, and countryside walks have long defined the cultural fabric of these areas. But in recent years, technology has begun to subtly transform the leisure landscape, offering new ways to spend time, connect with others, and even earn money—right […]

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The Technology Connected Podcast – Episode 3: Demystifying What Digital Means for Business

Digital transformation. It’s a buzzword we’ve all heard – but what does it actually mean for real businesses, facing real challenges? In this episode of The Technology Connected Podcast, we cut through the jargon and get to the heart of how digital strategy can truly transform organisations, if done right. Hosted by Anna Simmonds, Head…

AI FOREX Trading for Beginners: What You Need to Know

The use of Artificial Intelligence (AI) technology streamlined market data analysis, helping professionals predict price fluctuations with high accuracy. Novice Forex traders benefit from deploying AI FOREX trading tools, as they allow them to automate trades and avoid making emotional decisions that may lead to losses. In this guide, we will explore the significance of AI […]

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Digital Transformation with Customer MDM

When Gartner talks about the four pillars for digital transformation – Leadership and Vision, Business Model Innovation, Outcome-Driven Metrics, and Collaboration and Storytelling – it really makes you think about how fundamental something like Customer MDM is to all of it. Take Leadership and Vision, for instance. You can’t have a real push for digital…