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Category: Accessibility

Home/Category: Accessibility

Transforming Defra together: the journey from paper to online forms

It’s been a busy year for Defra Forms. Lead Product Manager Jenny Taylor and Senior Content Designer Anna Scott reflect on the story so far, lessons learnt and reaching the exciting step of rolling out forms guidance and tools access …
December 12, 2024adminAccessibility, content design, Defra content design, Defra Forms, user needsDEFRA, Digital, GOV, Wales

What a content designer does in alpha

Kaitlin D’Avella explains what content designers do in the alpha stage of a project.
October 17, 2024adminAccessibility, agile, Defra content design, Defra digital, Defra services, digital, User centred design, user needsDEFRA, Digital, GOV, Wales

Creating an online form to apply for a county parish holding (CPH) number

Senior content designer Alice Wilson writes about how she worked with the Defra Forms team to create a more accessible online version of a PDF form for livestock keepers.
October 2, 2024adminAccessibility, Defra content design, Defra digital, Defra Forms, digital, Digital transformation, User centred design, user needsDEFRA, Digital, GOV, Wales

How we are leading a bold and innovative approach to online forms

Jenny Taylor explains how the Defra Forms team has launched a new way to provide accessible online forms that meet a broad range of user needs across the Defra group and ends our ongoing reliance on paper-based forms.
September 26, 2024adminAccessibility, Defra digital, Defra service design, digital, User centred design, user needsDEFRA, Digital, GOV, Wales

How Defra are finding accessibility participants for user research

User researcher Jason Stockwell explains how, as a Participant Lead, his job is to make sure user researchers have the right processes in place to get access to participants for research rounds.
May 16, 2024adminAccessibility, User centred design, user needs, User researchDEFRA, Digital, GOV, Wales

Accessibility tools we use every day

To mark Global Accessibility Awareness Day, we’re sharing some of our content design team at Defra’s go-to accessibility tools and guides. We’re all responsible for making sure our content and services are accessible, these are some of the resources we use to help with that.  
May 16, 2024adminAccessibility, Defra content design, Defra digital, user needsDEFRA, Digital, GOV, Wales

Being assessed and assessing – a tale of two perspectives: Part two

David Thomas reflects on his recent work assessing the Defra Forms service, and offers some useful tips for teams preparing for assessment and for colleagues on the other side of the fence.
April 26, 2024admin#OpenDefra, Accessibility, Defra digital, Defra services, servicesDEFRA, Digital, GOV, Wales

Being assessed and assessing – a tale of two perspectives: Part one

Jenny Taylor shares her experiences of having her work to design a new Defra Forms service assessed, and how she will apply the learnings in her future work.
April 19, 2024admin#OpenDefra, Accessibility, Defra digital, Defra services, learning, servicesDEFRA, Digital, GOV, Wales

Why we’re celebrating neurodiversity

In Neurodiversity Celebration Week Lauren Stephenson, Tara Sanders, Robert Walker, and Lizzy Miller tell us how the Civil Service is celebrating its neurodiverse colleagues through supportive networks.
March 18, 2024adminAccessibility, All staff, Defra digital, people, wellbeingDEFRA, Digital, GOV, Wales

How we are making our forms accessible and easy to use

Jenny Taylor reflects on the work she’s been doing to develop a solution which she hopes will reduce our reliance on paper forms in the future.
December 21, 2023adminAccessibility, Defra digital, Digital transformation, user needsDEFRA, Digital, GOV, Wales

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