content design – Caerleon Consulting

Solving problems, sharing knowledge: Defra’s content community resources

Ayesha Tinsley explains how her team improved the content community’s resources board, in the last in our series on Defra content community projects.

January 14, 2025admincommunities of practice, content design, Defra content design, Defra digital, digital, User centred design, user needsDEFRA, Digital, GOV, Wales

Using hypotheses to improve our content review process

Content designer Lauren Stopps writes about a project to improve the content team’s internal review process.

December 23, 2024admincontent design, Defra content design, Defra digital, digital, User centred designDEFRA, Digital, GOV, Wales

Designing a style guide for Defra content designers

Senior content designer Louisa Mallon describes how her team planned and created a Defra style guide.

December 18, 2024admincontent design, Defra content design, Defra digital, digital, User centred designDEFRA, Digital, GOV, Wales

Transforming Defra together: the journey from paper to online forms

It’s been a busy year for Defra Forms. Lead Product Manager Jenny Taylor and Senior Content Designer Anna Scott reflect on the story so far, lessons learnt and reaching the exciting step of rolling out forms guidance and tools access …

December 12, 2024adminAccessibility, content design, Defra content design, Defra Forms, user needsDEFRA, Digital, GOV, Wales

Improving and evolving: Defra’s content community projects

I’m Graeme Claridge, and I’ve been head of content design at Defra since April 2024. We’re a large community, with around 70 content designers. There’s a lot to celebrate about our community: we’re incredibly supportive of each other, we’re highly …

December 11, 2024admincontent design, Defra content designDEFRA, Digital, GOV, Wales