Defra digital – Caerleon Consulting

Solving problems, sharing knowledge: Defra’s content community resources

Ayesha Tinsley explains how her team improved the content community’s resources board, in the last in our series on Defra content community projects.

January 14, 2025admincommunities of practice, content design, Defra content design, Defra digital, digital, User centred design, user needsDEFRA, Digital, GOV, Wales

Using hypotheses to improve our content review process

Content designer Lauren Stopps writes about a project to improve the content team’s internal review process.

December 23, 2024admincontent design, Defra content design, Defra digital, digital, User centred designDEFRA, Digital, GOV, Wales

Designing a style guide for Defra content designers

Senior content designer Louisa Mallon describes how her team planned and created a Defra style guide.

December 18, 2024admincontent design, Defra content design, Defra digital, digital, User centred designDEFRA, Digital, GOV, Wales

What a content designer does in alpha

Kaitlin D’Avella explains what content designers do in the alpha stage of a project.

October 17, 2024adminAccessibility, agile, Defra content design, Defra digital, Defra services, digital, User centred design, user needsDEFRA, Digital, GOV, Wales

Defra group digital and data transformation strategy: how we’re making our services better

David Caldwell, Defra’s Deputy Director for Digital Transformation, provides an update on the work underway to transform digital services in Defra. It has been a while since we last shared what we’re doing to transform our services. I took up …

October 8, 2024adminDefra digital, Defra services, digital, services, user needsDEFRA, Digital, GOV, Wales

Creating an online form to apply for a county parish holding (CPH) number

Senior content designer Alice Wilson writes about how she worked with the Defra Forms team to create a more accessible online version of a PDF form for livestock keepers.

October 2, 2024adminAccessibility, Defra content design, Defra digital, Defra Forms, digital, Digital transformation, User centred design, user needsDEFRA, Digital, GOV, Wales

How we are leading a bold and innovative approach to online forms

Jenny Taylor explains how the Defra Forms team has launched a new way to provide accessible online forms that meet a broad range of user needs across the Defra group and ends our ongoing reliance on paper-based forms.

September 26, 2024adminAccessibility, Defra digital, Defra service design, digital, User centred design, user needsDEFRA, Digital, GOV, Wales

Thinking big and bold: Meet fast streamer Amad Ahmed

Digital, Data, Technology (DDaT) and Cyber Fast Streamer Amad Ahmed considers what inspires him to think big and to be bold and innovative in his approach to work. Hi, I’m Amad, and I joined Defra last October, as part of …

September 24, 2024adminDefra digital, Defra technology, digital, peopleDEFRA, Digital, GOV, Wales

How content designers add value to projects, from start to finish

We work in Defra’s farming content improvement team. Our role is to iterate and improve farming-related content on GOV.UK. One of our goals is to help farmers understand what type of funding is available and how to apply for it. …

August 29, 2024adminDefra content design, Defra digital, User centred designDEFRA, Digital, GOV, Wales

Spotlight on Talent Development – meet summer intern Kiril Korzikovas

Summer intern Kiril Korzikovas shares his experience of completing the Civil Service Summer Internship Programme here at Defra digital data technology and security. I’m Kiril, a second-year student studying Economics and Russian at the University of Sheffield. I started my …

August 28, 2024adminAll staff, careers, Defra digital, digital, peopleDEFRA, Digital, GOV, Wales