Skip to content
Caerleon Consulting
  • Home
  • About
  • Contact us
  • Customer Data and the Customer Experience
  • Home
  • About
  • Contact us
  • Customer Data and the Customer Experience
Caerleon Consulting
  • Home
  • About
  • Contact us
  • Customer Data and the Customer Experience

Category: digital

Home/Category: digital

What a content designer does in alpha

Kaitlin D’Avella explains what content designers do in the alpha stage of a project.
October 17, 2024adminAccessibility, agile, Defra content design, Defra digital, Defra services, digital, User centred design, user needsDEFRA, Digital, GOV, Wales

Defra group digital and data transformation strategy: how we’re making our services better

David Caldwell, Defra’s Deputy Director for Digital Transformation, provides an update on the work underway to transform digital services in Defra. It has been a while since we last shared what we’re doing to transform our services. I took up …
October 8, 2024adminDefra digital, Defra services, digital, services, user needsDEFRA, Digital, GOV, Wales

Creating an online form to apply for a county parish holding (CPH) number

Senior content designer Alice Wilson writes about how she worked with the Defra Forms team to create a more accessible online version of a PDF form for livestock keepers.
October 2, 2024adminAccessibility, Defra content design, Defra digital, Defra Forms, digital, Digital transformation, User centred design, user needsDEFRA, Digital, GOV, Wales

How we are leading a bold and innovative approach to online forms

Jenny Taylor explains how the Defra Forms team has launched a new way to provide accessible online forms that meet a broad range of user needs across the Defra group and ends our ongoing reliance on paper-based forms.
September 26, 2024adminAccessibility, Defra digital, Defra service design, digital, User centred design, user needsDEFRA, Digital, GOV, Wales

Thinking big and bold: Meet fast streamer Amad Ahmed

Digital, Data, Technology (DDaT) and Cyber Fast Streamer Amad Ahmed considers what inspires him to think big and to be bold and innovative in his approach to work. Hi, I’m Amad, and I joined Defra last October, as part of …
September 24, 2024adminDefra digital, Defra technology, digital, peopleDEFRA, Digital, GOV, Wales

Spotlight on Talent Development – meet summer intern Kiril Korzikovas

Summer intern Kiril Korzikovas shares his experience of completing the Civil Service Summer Internship Programme here at Defra digital data technology and security. I’m Kiril, a second-year student studying Economics and Russian at the University of Sheffield. I started my …
August 28, 2024adminAll staff, careers, Defra digital, digital, peopleDEFRA, Digital, GOV, Wales

Predicting emerging technologies – how did we do in 2023?

Jan Murdoch reflects on what the Defra Technology Innovation team got right with their 2023 Emerging Technology radar report, and the lessons they can take as they think about the next iteration.
April 18, 2024adminArtificial Intelligence, Defra technology, digital, Digital transformation, Robotics automation, Software tools, TechnologyDEFRA, Digital, GOV, Wales

Greener services hack day: Part two

In the second post of a two-part blog, content designers Natalie Smithson and Sandeep Dhaliwal report on the outputs of the recent hack day, led by Defra’s planet-centred design (PCD) team.
April 15, 2024adminDefra digital, Defra services, digital, Planet Centred Design, services, User centred designDEFRA, Digital, GOV, Wales

New year, new you: why we’re focusing on Continuous Improvement

Chief Digital Officer for Defra Group Chris Thorn shares his thoughts on the value of Continuous Improvement and why it’s important to him.
January 15, 2024adminDefra digital, digital, Strategy, Technology, TransformationDEFRA, Digital, GOV, Wales

Defra group digital and data transformation strategy: how we’re planning to digitally transform our services

Sarah Hoy, Deputy Director for Digital Transformation, tells us how our new Digital and Data Strategy will change the way we design, build, and run digital services in the future.
January 5, 2024adminDefra digital, Defra services, digital, Digital transformation, services, Transformation, user needsDEFRA, Digital, GOV, Wales

Posts pagination

1 2 3
Developed by Think Up Themes Ltd. Powered by WordPress.