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Category: digital

Home/Category: digital

Listening to anglers is helping to improve our fishing licence service

As National Fishing Month gets underway again, we hear from Jenny Yates, Service Owner in our ‘I Want to Fish’ team, about what our latest user research into digital fishing licences shows, and what future improvements anglers might see as a result.
August 14, 2023adminDefra, Defra services, digital, Environment Agency, services, user needs, User researchDEFRA, Digital, GOV, Wales

Data-driven success: celebrating two major digital export milestones

Programme Delivery Manager Neil Johnson shares his experiences of working closely with the Animal & Plant Health Agency to build and launch two digital services which are helping exporters of plant and animal goods.
June 20, 2023adminContent, Defra digital, Defra services, digital, user needs, User researchDEFRA, Digital, GOV, Wales

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