Skip to content
Caerleon Consulting
  • Home
  • About
  • Contact us
  • Customer Data and the Customer Experience
  • Home
  • About
  • Contact us
  • Customer Data and the Customer Experience
Caerleon Consulting
  • Home
  • About
  • Contact us
  • Customer Data and the Customer Experience

Tag: DEFRA

Home/Tag: DEFRA

Transforming Defra together: the journey from paper to online forms

It’s been a busy year for Defra Forms. Lead Product Manager Jenny Taylor and Senior Content Designer Anna Scott reflect on the story so far, lessons learnt and reaching the exciting step of rolling out forms guidance and tools access …
December 12, 2024adminAccessibility, content design, Defra content design, Defra Forms, user needsDEFRA, Digital, GOV, Wales

Improving and evolving: Defra’s content community projects

I’m Graeme Claridge, and I’ve been head of content design at Defra since April 2024. We’re a large community, with around 70 content designers. There’s a lot to celebrate about our community: we’re incredibly supportive of each other, we’re highly …
December 11, 2024admincontent design, Defra content designDEFRA, Digital, GOV, Wales

What a content designer does in alpha

Kaitlin D’Avella explains what content designers do in the alpha stage of a project.
October 17, 2024adminAccessibility, agile, Defra content design, Defra digital, Defra services, digital, User centred design, user needsDEFRA, Digital, GOV, Wales

Defra group digital and data transformation strategy: how we’re making our services better

David Caldwell, Defra’s Deputy Director for Digital Transformation, provides an update on the work underway to transform digital services in Defra. It has been a while since we last shared what we’re doing to transform our services. I took up …
October 8, 2024adminDefra digital, Defra services, digital, services, user needsDEFRA, Digital, GOV, Wales

Creating an online form to apply for a county parish holding (CPH) number

Senior content designer Alice Wilson writes about how she worked with the Defra Forms team to create a more accessible online version of a PDF form for livestock keepers.
October 2, 2024adminAccessibility, Defra content design, Defra digital, Defra Forms, digital, Digital transformation, User centred design, user needsDEFRA, Digital, GOV, Wales

How we are leading a bold and innovative approach to online forms

Jenny Taylor explains how the Defra Forms team has launched a new way to provide accessible online forms that meet a broad range of user needs across the Defra group and ends our ongoing reliance on paper-based forms.
September 26, 2024adminAccessibility, Defra digital, Defra service design, digital, User centred design, user needsDEFRA, Digital, GOV, Wales

Thinking big and bold: Meet fast streamer Amad Ahmed

Digital, Data, Technology (DDaT) and Cyber Fast Streamer Amad Ahmed considers what inspires him to think big and to be bold and innovative in his approach to work. Hi, I’m Amad, and I joined Defra last October, as part of …
September 24, 2024adminDefra digital, Defra technology, digital, peopleDEFRA, Digital, GOV, Wales

How content designers add value to projects, from start to finish

We work in Defra’s farming content improvement team. Our role is to iterate and improve farming-related content on GOV.UK.  One of our goals is to help farmers understand what type of funding is available and how to apply for it.  …
August 29, 2024adminDefra content design, Defra digital, User centred designDEFRA, Digital, GOV, Wales

Spotlight on Talent Development – meet summer intern Kiril Korzikovas

Summer intern Kiril Korzikovas shares his experience of completing the Civil Service Summer Internship Programme here at Defra digital data technology and security. I’m Kiril, a second-year student studying Economics and Russian at the University of Sheffield. I started my …
August 28, 2024adminAll staff, careers, Defra digital, digital, peopleDEFRA, Digital, GOV, Wales

How Defra are finding accessibility participants for user research

User researcher Jason Stockwell explains how, as a Participant Lead, his job is to make sure user researchers have the right processes in place to get access to participants for research rounds.
May 16, 2024adminAccessibility, User centred design, user needs, User researchDEFRA, Digital, GOV, Wales

Posts pagination

1 2 3 4 … 10
Developed by Think Up Themes Ltd. Powered by WordPress.