A CDPS team is on the ground talking to users of GP services in Wales about how they perceive patient-facing digital systems.
The post What can digital do? Exploring the primary healthcare landscape appeared first on Centre for Digital Public Services.
How would you, the Welsh public service community, like CDPS to bring digital service standards to life?
The post Tell us: how do we bring Digital Service Standards to life? appeared first on Centre for Digital Public Services.
To do our work, we all have to read a mass of papers. Nearly all of them are far too long’ – Winston Churchill
The post Keep. It. Simple… Content design appeared first on Centre for Digital Public Services.
Powys County Council explains how user-centred design transformed its residents’ experience of everything from waste services to rate payments.
The post ‘When is my bin day?’ How a Welsh council went user-centred appeared first on Centre for Digital Public Services.
A digital maturity assessment is a fantastic way to get to know an organisation, as CDPS discovered in working with WRA.
The post Helping the Welsh Revenue Authority become fully digital appeared first on Centre for Digital Public Services.
Training for NHS Wales executives and technicians shows how user-centred design can lead to better services.
The post New digital courses for NHS Wales put the patient first appeared first on Centre for Digital Public Services.