Keep. It. Simple… Content design
To do our work, we all have to read a mass of papers. Nearly all of them are far too long’ – Winston Churchill
The post Keep. It. Simple… Content design appeared first on Centre for Digital Public Services.
How we created a new security training course for the Civil Service
Bob Mistry and Tony Green, from the Defra security team, share their experiences of working with partners throughout the organisation to develop a new online security training course that will be used by hundreds of thousands of civil servants across government departments in the future.
Guest blog: what’s going on beneath our feet?
Greg Garner, Asset Owner Engagement Manager for Wales, Atkins Darllenwch y dudalen hon yn Gymraeg The National Underground Asset Register (NUAR) is a great example of how digital services, data and technology can be used to improve the lives of … Continue reading
‘When is my bin day?’ How a Welsh council went user-centred
Powys County Council explains how user-centred design transformed its residents’ experience of everything from waste services to rate payments.
The post ‘When is my bin day?’ How a Welsh council went user-centred appeared first on Centre for Digital Public Services.
Helping the Welsh Revenue Authority become fully digital
A digital maturity assessment is a fantastic way to get to know an organisation, as CDPS discovered in working with WRA.
The post Helping the Welsh Revenue Authority become fully digital appeared first on Centre for Digital Public Services.
From Bees to Trees and everything in between – Wales harnesses the Internet of Things
Darllenwch y dudalen hon yn Gymraeg The ‘Internet of Things’ or ‘IoT’ has become a commonly-heard phrase in recent years. It may seem very abstract, and nothing to do with your everyday lives, or perhaps you’ve never even heard of … Continue reading
Chief statistician’s update: how the pandemic has changed post-16 education
Darllenwch y dudalen hon yn Gymraeg The pandemic has made us think differently about the kinds of analysis we produce, with many of our regular statistical publications changing to reflect new circumstances or topics of interest. In just one example … Continue reading
Digital, Data and Technology Apprenticeship – It’s never too late!
Darllenwch y dudalen hon yn Gymraeg It may seem like an odd choice as midlife crises go. An apprenticeship? In Digital, Data and Technology (DDaT)? When I took the plunge in 2020, I had no real idea what was in … Continue reading
New digital courses for NHS Wales put the patient first
Training for NHS Wales executives and technicians shows how user-centred design can lead to better services.
The post New digital courses for NHS Wales put the patient first appeared first on Centre for Digital Public Services.
Digital Strategy for Wales: one year on
Posted by Glyn Jones, Chief Digital Officer, Welsh Government Darllenwch y dudalen hon yn Gymraeg It’s been nearly a year since the Deputy Minister for Climate Change, Lee Waters MS, published the Digital Strategy for Wales which sets out our … Continue reading