Natural Resources Wales (NRW) and the Centre for Digital Public Services (CDPS) are working in partnership on NRW’s first piece of user centred, agile service design.
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Our prototypes focus on the key areas which were raised as issues during the discovery phase. Areas of user interaction such as registering for an account through to applying for a grant.
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Everyone understands the role of a researcher on a project, or at least they think they do. But there is more to carrying out interviews and telling others what they’ve learned.
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In our latest Knowledge Sharing webinar, we looked at user-centred design based on the Digital Service Standards for Wales.
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Chris Howes reflects on the work of Defra’s Digital, Data and Technology Services (DDTS) team, and the wider cross-government community, to make ICT/Digital sustainability part of business-as-usual activities.
The Wales Data Leaders Network is made up of data leaders from Welsh Government departments, local government, health and devolved public bodies including ourselves. The aim of the group is to improve how data is managed, used and shared in order to achieve the data and collaboration mission in the Digital Strategy for Wales.
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Darllenwch y dudalen hon yn Gymraeg If the last year or two has taught us anything, it’s the importance of working together. We’ve seen first-hand how sharing knowledge and expertise can help deal with the most difficult of challenges. … Continue reading
Since our last update on the digital landscape review, the team has done a tremendous amount of work with organisations who provide public services across Wales. We have talked to nearly one hundred different organisations, and to teams responsible for delivering over five hundred services.
The post Digital Landscape Review – an insight into recent discussions appeared first on Digital Public Service Wales.
Environment Agency Data and Intelligence Manager Andrea Purdy reflects on the work to modernise an ageing records management system and the learning that has been gained from the project.
Last week, I facilitated a session as part of our communicating digital community of practice. Giles Turnbull was our guest speaker. Giles is the author of ‘The Agile Comms Handbook’; a no-nonsense, straight-talking book about how to clearly and creatively work in the open.
The post Agile Comms in Practice appeared first on Digital Public Service Wales.
