Jack Rigby has been announced as the new Head of Technology at CDPS, learn more about Jack and his digital ambitions for Wales in this blog post.
The post Announcing Jack Rigby as our new Head of Technology appeared first on Centre for Digital Public Services.
A translators’ reflections about being part of a trio-writing project to improve how bilingual content is designed.
The post What role is the translator’s role in content design? appeared first on Centre for Digital Public Services.
With the launch of our first ever gender pay gap report, we ask female staff at CDPS to share how they feel on International Women’s Day.
The post CDPS embraces equity for International Women’s Day appeared first on Centre for Digital Public Services.
I’ve written a book about networking, a process where (well, up until recently) you primarily went out and met people face-to-face, often at business networking events. As a result, you’d probably think I’m some outgoing and extroverted guy, who lives for networking! …But I’m really not. In fact, while I wouldn’t exactly call myself introverted,…
I’m a big, big fan of Dungeons & Dragons (D&D for short). I got into it properly back in 2018, and then in April 2020 – not long after the global pandemic kicked in – I started running games for other people, where I was the DM (Dungeon Master). I’ve run a weekly game ever…
This post started life as a Twitter thread… Here’s a thread of 29 random networking / self-promotion / personal branding tips, aimed at people who hate the idea of selling themselves – because f*ck it, why not? Hopefully there’s something for everyone & all tastes here… — Steve Morgan (@steviephil) October 28, 2022 …But alas,…
It’s time for another Anti-Sell Story! (You can see previous Stories here on the blog and/or in the book!) This time we have Alexis Charkiw (or “Lex” for short). Lex and I live locally (South Wales) and both know each other through Welsh ICE, the coworking space and startup hub based just outside Cardiff. I’ve…
Without critical customer information, the systems that businesses would hope to leverage to unburden consumers from being stuck in the information age and in fact flourishing in the imagination age will never fully materialise. Personalization of interactions and engagement experiences are at the top of the list.
Businesses will need to maximize the network effects that could be achieved through platforms, and control databases that store customer and user data that can in turn drive more control and predictability over the market. Online publisher Tim O’Reilly believes that businesses need to “leverage customer self-service and algorithmic data to reach out to the entire web, to the edges and not just the centre, to the long tail and not just the head”.
A richer more personalized experience starts to become a reality fueled by consumer information. Systems that are able to describe the person will have the advantage. More particularly, systems that make use of ZPD (zero-party data), i.e. data that consumers have willingly and consensually offered up will be the systems that are the most valuable.
Learn how the Pretectum CMDM can help your business keep up with the increased importance of customer MDM with a SaaS software solution designed specifically to address the challenges of Customer Master Data Management.
Our latest guest post comes from Jon McGreevy. I’ve known Jon since his pre-freelance career, so we’ve known each other for a while. He recently celebrated his first-year freelancing anniversary (freelanciversary?! nah, never mind) – and it’s so, so good seeing him do so well since he’s gone solo. In my book Anti-Sell, I talk…
