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Category: Defra digital

Home/Category: Defra digital

Transparent transformation—bringing people along with change

David Thomas, Delivery Group Lead for Environmental Quality, reflects on his experience developing new ways of working across digital delivery.
September 17, 2025adminDefra digital, Digital delivery, Digital transformationDEFRA, Digital, GOV, Wales

Product managing the design of sustainable services; an odyssey

Product manager Lucy Stewart reflects on her experience of designing sustainable services, and identifies where product managers can influence how and where we consider environmental impact as we deliver digital products.
September 11, 2025adminDefra digital, Digital Sustainability, Product ManagementDEFRA, Digital, GOV, Wales

Why we built a user research manual (and why it matters more than you think)

Jason Stockwell, Research Operations, reflects on the work done to develop a user research manual for Defra and the importance of consistency across user research.
August 21, 2025adminDefra digital, User centred design, User researchDEFRA, Digital, GOV, Wales

Reflections on Civil Service Live 2025

Suzy Robinson, Head of Delivery Management (interim), shares her experiences at Civil Service Live 2025 and what she’s learned from attending Civil Service Live over the past few years.
August 4, 2025adminCivil Service Live, CivilServiceLive2025, Collaboration, Defra digital, learning, Learning and DevelopmentDEFRA, Digital, GOV, Wales

Building a shared understanding of services

Lucy Hartley, Head of Service Strategy, Ownership and Performance, and Lisa Jeffery, Design Manager, reflect on the work being done to build a shared understanding of services within Defra’s Digital, Data, Technology and Security teams.
July 31, 2025adminDefra digital, Digital services, Digital transformation, services, TransformationDEFRA, Digital, GOV, Wales

How our digital teams supported innovation in flood risk services

Helen Eden, Programme Delivery Manager for Flood at Defra, celebrates the success of our Flood Digital Team, who have been recognised for their innovative work in delivering crucial flood risk information to help protect communities across the UK and plan for the future.
June 30, 2025admindata, Defra digital, digital, Digital delivery, user needsDEFRA, Digital, GOV, Wales

GenAI and software development: a new paradigm

Tim Howard, Deputy Director for Major Projects, Cross-Cutting Technical Services, reflects on his experience of integrating generative AI into software development workflows.
June 2, 2025adminArtificial Intelligence, Defra digital, digital, Digital delivery, Digital transformation, softwareDEFRA, Digital, GOV, Wales

Rolling out digital delivery at scale in Defra

Deputy Director for Digital Delivery Richard Baines reflects on designing environments for digital delivery. Moving away from hierarchical culture and change frameworks, he outlines Defra’s emerging ‘outcome delivery groups’ model and how it’s being rolled out across the group. If …
May 19, 2025adminDefra digital, Digital delivery, Digital transformationDEFRA, Digital, GOV, Wales

Solving problems, sharing knowledge: Defra’s content community resources

Ayesha Tinsley explains how her team improved the content community’s resources board, in the last in our series on Defra content community projects.
January 14, 2025admincommunities of practice, content design, Defra content design, Defra digital, digital, User centred design, user needsDEFRA, Digital, GOV, Wales

Using hypotheses to improve our content review process

Content designer Lauren Stopps writes about a project to improve the content team’s internal review process.
December 23, 2024admincontent design, Defra content design, Defra digital, digital, User centred designDEFRA, Digital, GOV, Wales

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