User centred design – Page 2 – Caerleon Consulting

What a content designer does in discovery: Part Two

In the second post of this two-part blog, Defra content designers, Ruth Fryer and Sandeep Dhaliwal mention artefacts, approaches, analysis and how to finish discovery and prepare for alpha.

October 16, 2023adminContent, Defra content design, User centred design, user needs, User researchDEFRA, Digital, GOV, Wales

How we’re building a bespoke IT system to achieve nutrient mitigation for new house building

Samantha Denham and Gregor Neeve give us a look behind the scenes at the work that went into building a digital solution to support a key plank of the Government’s housebuilding strategy.

July 20, 2023adminContent, Defra content design, Defra digital, Defra service design, Defra services, services, User centred design, user needsDEFRA, Digital, GOV, Wales

Happy World Emoji Day

On World Emoji Day Christopher J looks at how we might use the fun symbols (or not) to make sure our message gets across in the way we intend.

July 17, 2023adminAccessibility, Content, Defra content design, Defra digital, Defra services, User centred design, user needsDEFRA, Digital, GOV, Wales

Unlocking the power of low code in Defra

Emma Shaw, Lead Product Manager for Power Platform in Defra, reflects on her team’s journey to unlock the power of low code and enable the business to build their own apps and automations, driving efficiencies and expediting digital transformation across the group.

June 23, 2023adminDefra digital, User centred designDEFRA, Digital, GOV, Wales

Work that touches everyone: being a user researcher at Defra

Senior User Researcher Clare Hussey reflects on why she loves her work, and why she feels compelled to stay at Defra.

June 7, 2023adminpeople, User centred design, user needs, User researchDEFRA, Digital, GOV, Wales