What a content designer does in alpha
Kaitlin D’Avella explains what content designers do in the alpha stage of a project.
Defra group digital and data transformation strategy: how we’re making our services better
David Caldwell, Defra’s Deputy Director for Digital Transformation, provides an update on the work underway to transform digital services in Defra. It has been a while since we last shared what we’re doing to transform our services. I took up …
Creating an online form to apply for a county parish holding (CPH) number
Senior content designer Alice Wilson writes about how she worked with the Defra Forms team to create a more accessible online version of a PDF form for livestock keepers.
How we are leading a bold and innovative approach to online forms
Jenny Taylor explains how the Defra Forms team has launched a new way to provide accessible online forms that meet a broad range of user needs across the Defra group and ends our ongoing reliance on paper-based forms.
How Defra are finding accessibility participants for user research
User researcher Jason Stockwell explains how, as a Participant Lead, his job is to make sure user researchers have the right processes in place to get access to participants for research rounds.
Accessibility tools we use every day
To mark Global Accessibility Awareness Day, we’re sharing some of our content design team at Defra’s go-to accessibility tools and guides. We’re all responsible for making sure our content and services are accessible, these are some of the resources we use to help with that.
Greener services hack day: Part One
In the first post of a two-part blog, content designers Natalie Smithson and Sandeep Dhaliwal look forward to today’s hack day, being led by Defra’s planet-centred design team – one of many activities for Services Week 2024.
Why we need volunteers to help vital research work that will protect the world’s forests
On the annual United Nations International Day of Forests, John Wiggins and Robbie Wilson explain how research volunteers will be key to the effective implementation of important new UK Government legislation aimed at protecting the world’s forests.
It’s never too late for user research
Content designer Rob Finch and his team reflect on how bringing in user research can be beneficial at any stage of a project.
My journey on the Civil Service Fast Stream programme and beyond
Graham Dickinson reflects on his civil service journey, a journey that began with the Fast Stream in 2008, which then propelled him to a senior leadership role via the Civil Service Senior Leaders development programme. I began my civil service …